Things people ask before their first order.
If yours is not here, ask a human. We answer on WhatsApp, 8am–10pm.
Which stores can I buy from?
Right now, any store that ships within the USA: Amazon, eBay, Apple, Walmart, Best Buy and 100+ more. If we can't read a page automatically, our team quotes it by hand within a few hours. UK and China lanes are coming soon.
How is the price worked out?
Item price, the store's sales tax, our fee, freight by weight, and today's exchange rate: each on its own line before you pay. The quote is locked for 24 hours, and nothing is added afterwards.
Can I pay with Mobile Money?
Yes. MTN MoMo, Telecel Cash and AT Money, plus Visa and Mastercard, all through Paystack in cedis. You never need a dollar card.
What if my item can't be sourced?
Your money is held until we have actually purchased the item. If the seller is out of stock, refuses the order or looks unsafe, we refund you in full the same day, fees included.
How long does delivery take?
5–7 days from payment to your door in most cases. Boxes fly out of our US hub by air, and a rider brings yours the day it clears in Accra, or you collect it at our Weija hub.
Is there a minimum order?
No minimum. One lipstick or ten laptops get the same itemised quote and the same fee structure. Freight has a minimum chargeable weight, which the quote always shows.