Fees

One fee. Everything else is pass-through.

We charge 5% of the item price (4%–8%, depending on the category). Tax, freight and today's rate are charged at the rates below, and every one of them is on your receipt before you pay.

What we charge

  • Tomame fee

    Our only charge. Covers buying, checking the seller, receiving and repacking.

    5%4%–8%, depending on the category

  • Store sales tax

    Charged by the store at checkout. Varies by US state; some states charge none.

    10%$2 minimum

  • Freight

    By weight, with a minimum chargeable weight. Boxes consolidate, so freight per item falls as you add.

    GH₵61/lb$5/lb1 lb minimum

  • Exchange rate

    Mid-market plus a buffer, locked for 24 hours from your quote. Always printed on the receipt.

    +4%on the mid-market rate

  • Door delivery

    Free in Greater Accra. A flat fee elsewhere, or free pickup at our Weija hub.

    freeGH₵40–GH₵55 elsewhere

Worked example

A $298 Oraimo BoomPop N headset from the US

Item
$298.00
10% US sales tax
$29.80
Tomame fee 4%
$11.92
Freight · 0.6 lb, US
GH₵250.00 (≈ $20.59)
Rate · 1 USD = 12.14
GH₵4,124.20 + freight
At your doorGH₵4,374.20≈ $360.31 · of which Tomame keeps $11.92

Can't source it? 100% back.

Including our fee, within 24 hours.

Rate locked 24 hours.

Mid-market +4% buffer, shown on every quote.

Compared with doing it yourself.

  • Total shown before paying

    Tomame
    Yes, itemised
    Dollar card + forwarder
    No: card FX + forwarder fee later
    “Someone travelling”
    Guesswork
  • Pay in cedis

    Tomame
    MoMo or card
    Dollar card + forwarder
    Needs a dollar card
    “Someone travelling”
    Cash, usually
  • Refund if unavailable

    Tomame
    100% in 24 h
    Dollar card + forwarder
    Store policy only
    “Someone travelling”
    Awkward
  • Tracking

    Tomame
    Store → door, WhatsApp
    Dollar card + forwarder
    Two separate trackers
    “Someone travelling”
    “Have they landed yet?”
  • Typical time

    Tomame
    5–7 days
    Dollar card + forwarder
    Slower, and it varies
    “Someone travelling”
    Whenever they travel